Cat Footwear Reviews

2.6

/5.0

7 customer reviews

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43 %

reviewers recommend

Cat Footwear

Cat Footwear, known for its boots, shoes, and apparel, is rated 2.6 out of 5. The rating reflects how outdoor enthusiasts and workers view their experience with Cat Footwear. Reviews of Cat Footwear are verified before publication.

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How would you rate Cat Footwear?

7 Reviews on Cat Footwear

by Stella790

Oct 29, 2021

Dreadful customer service and website.

Ordered item, email said delivery in two days, still waiting, rang cat footwear couldn't get through first couple of times, eventually spoke to agent, said they'd call couriers and call me back, over two hours later, no call, I call, different agent says same, but does call back quickly, says item will be delivered today?? I don't believe this,I think just placating me,after previous calls etc, we'll see, as still no updates from Cat or courier, item is AWOL as far I can see, frustrating waiting three days, and no updates,dreadful customer service, thought Cat were supposed to be reputable, I don't recommend using Cat footwear site, footwear great, I'll def go elsewhere now for my Cat footwear.

by Horton707

May 20, 2021

Catfootwear.com - don't even bother

Catfootwear.com - don't even bother. It's a subsidiary branch of Wolverine worldwide. Can I find a place to review catfootwear.com separately - no I can't so I'm aiming high instead.
Bought cat boots online that didn't fit. So arranged collection and return via their chosen courier u p s. Twice I have received the box of shoes back from said courier despite all clear documentation and attached invoices. If a company chooses to employ an idiotic courier for returns it says much about catfootwear.com and it's customer service attitude. Time-wasting and infuriating company.

by Cory R.

Nov 11, 2020

Very dodgey pricing!!

Very dodgey pricing!!
Price on website £57.50
add to basket £115
told it was an old Google link, not there problem and told I had to pay full price.
Rubbish Ill go somewhere else thanks!!

by Lynch

Nov 11, 2020

Cancelled my order because they ran out…

Cancelled my order because they ran out of stock and didn't tell me until 6 days later. Then offered me a 20% off code which didn't work. I then had to pay full price for their shoes.

by Lonnie098

Dec 03, 2018

Very comfy - had a problem but it was sorted out...........

I used my Merrell Siren Sport GTX shoes for walking the dog in fields twice a day but after just over a year, they started letting in the wet. I contacted Merrell and after a couple of emails back & to, they sent me a new identical pair although they were just over the guaranteed period. So I am hoping this 2nd pair be as comfy and will last longer than the first pair - other people have said theirs did . I was very satisfied with the customer service/goodwill - I didn't expect them to be completely replaced.

by Dixon925

Dec 20, 2017

The customer service from cat footwear …

The customer service from cat footwear is second to none.
My problem was sorted out in record time , thanks to John Culley.

by Angel G.

Dec 15, 2013

The only place to buy real CAT boots, great store

The only place to buy real CAT boots, great store

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